Risk & Issue Management

Available from version: 4.6.2

What are Risks and Issues?

Risks are potential events or conditions that, if they occur, could have a positive or negative impact on an initiative’s objectives. These are uncertainties that need to be identified, assessed, and managed proactively to ensure success. Issues, on the other hand, are problems or obstacles that have already arisen and are currently affecting or hindering the project's progress. Effective management of both risks and issues is crucial for organizations to navigate the complexities of initiative execution, ensuring timely resolution of problems and mitigation of potential threats. Kiplot empowers organizations to efficiently manage risks and issues, providing the tools and insights needed to anticipate challenges, make informed decisions, and maintain momentum towards achieving strategic goals.

Risks and Issues in Kiplot

In Kiplot, Risks and Issues are tracked at the initiative level. You can add these to an initiative by opening up the initiative page and navigating to the Risks and Issues tab.

Risks attached to an Initiative in Kiplot

As well as the default fields available on the Risks and Issues tab, you can enable / disable the below optional fields on the Initiatives configuration page.

Optional fields:

NameType
Action dateDate
Action RAG StatusDropdown
Critical dateDate
Impact dateDate
ThemeDropdown

Risk/Issue score

Once you’ve entered a risk against an initiative, a score is calculated from the Impact and Probability properties of the Risk/Issue.

  • Score = Impact Level x Probability Level
  • Impact Score levels are stepped from 1 to 5
  • Probability Percentage values run from 0% (0.0) to 99% (0.99)
  • Probability Percentage for Issues is always 100% (1.0)
  • The score is rounded to the nearest whole integer

Probability levels

In the UI the probability percentage value is translated to a probability level from 1 to 5

PercentageLevel
0%No Level
1%-10%1 – Very Unlikely
11%-35%2 – Unlikely
36%-65%3 – Possible
66%-90%4 – Likely
91%-99%5 – Very Likely

Add a risk/issue

  • On the Initiative Detail page, navigate to the Risks and Issues Tab
  • On the Risks/Issues section click “Add risk/issue”
  • Fill out required Summary, Impact and Probability (for risks only) and optional Owner
  • Click Add

Update information for a risk/issue

  • On the Initiative Detail page, navigate to the Risks and Issues Tab
  • Risk/issue section properties in the table can be edited directly
  • Changes are automatically saved

Calculated/fixed properties such as the Score and Created information cannot be edited.

Set or remove escalated status on a risk/issue

The escalated status is used to highlight specific risks/issues in reporting.

  • On the Initiative Detail page, navigate to the Risks and Issues Tab
  • On the risk/issue section click on the 3-dot button at the start of a risk/issue row
  • Click “Escalate”/”De-escalate”
  • A red exclamation mark automatically gets added/removed based on the action

Reassign a risk/issue to a different initiative

  • On the Initiative Detail page, navigate to the Risks and Issues Tab
  • On the risk/issue section click on the 3-dot button at the start of a risk/issue row
  • Click “Change Initiative”
  • Type to search and select the initiative
  • The Risk/Issue will get reassigned when selecting the initiative

Close/Open a risk/issue

  • On the Initiative Detail page, navigate to the Risks and Issues Tab
  • On the risk/issue section click on the 3-dot button at the start of a risk/issue row
  • Click “Close”/”Open”
  • The Risk/Issue Status will update with a completed/open icon when triggering the action

Archive a risk/issue

  • On the Initiative Detail page, navigate to the Risks and Issues Tab
  • On the risk/issue section click on the 3-dot button at the start of a risk/issue row
  • Click “Archive”
  • Click the red bin-icon to confirm

The Kiplot Help Center is currently in ALPHA. It is actively under development.

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